Privacy Policy

1. Introduction 
Ascot Laboratories is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website. 
 
2. Information We Collect 
We collect the following types of information: 

  • Essential Information: Cookies and session data to enhance user experience and website functionality. 
  • Analytics Data: Anonymous or aggregated data (such as visitors, page views, and interactions) to analyse website performance. 
  • Voluntarily Provided Data: When users submit forms, we store the provided details (e.g., name, email). 
     

3. How We Use Your Information 
We use your data to: 

  • Improve our website’s user experience and performance. 
  • Analyse visitor trends to enhance our digital presence. 
  • Respond to queries submitted through contact forms. 
     

4. Cookies & Tracking Technologies 

  • Our website uses cookies to track visitor activity and store preferences. 
  • Users may disable cookies through browser settings, but some website features may not function optimally. 
     

5. Legal Basis for Processing Data (Under UK GDPR) 
We collect and process data based on: 

  • Legitimate Interests – To improve website functionality and performance.
  • Consent – When you voluntarily submit your personal details via forms. 

 

6. Data Security & Retention 

  • We implement industry-standard security measures to protect data from unauthorised access or misuse. 
  • We retain personal data only as long as necessary to fulfil the purposes outlined in this policy. 
     

7. Third-Party Services 

  • We may use third-party tools such as Google Analytics to track aggregated user behaviour. 
  • Third-party providers may use cookies or similar technologies to collect user interaction data. 
     

8. Your Rights Under UK GDPR 
You have the right to: 

  • Request access to your personal data. 
  • Correct or delete any personal information we hold. 
  • Restrict or object to data processing. 
  • Withdraw consent for data collection (where applicable). 
     

9. Policy Updates 
We may update this Privacy Policy periodically. Changes will be posted with an updated effective date. 

We're Here to Help. At Ascot Laboratories, your needs are our priority.

Our Location

Ascot Laboratories Limited
1 Warwick Place
Warwick Road
Borehamwood
WD6 1UA
United Kingdom

Phone

Tel: +44 (0)1923-711-971 
Fax: +44 (0)1923-710-388 

Email

General inquiries: contact@ascotlabs.com
UK orders: orders@ascotlabs.com
Veterinary Orders: vet@ascotlabs.com

Office Hours

Monday to Friday: 9:00 AM – 6:00 PM

Saturday and Sunday: Closed

Emergency out of hours contact:+44(0) 1923-711-971

Get In Touch

Get in touch with us using the contact form below, and we’ll make sure to respond promptly.